Telephone: 020 7741 0060 Disable HP automatic firmware updates using the printer's control panelġ. We'll guide you through the steps you need to take on this page but if you have any questions at all about HP firmware updates then please contact our customer service team. It's possible to simply turn the automatic updates off and this can be done via the printer, via your computer or via the HP app. This situation is not new and if you have a printer that performs automatic updates, you may find yourself prevented from using compatibles.įear not, we do have a way to help you. In the meantime, it may mean you'll need to purchase original cartridges. Recently (March 2020), HP has released a firmware update to do just that.Īt Cartridge Shop, we're working hard to ensure that our compatible cartridges have the correct 'chips' so that they are accepted by HP printers. As a result, manufacturers will often install firmware updates on pmachines to prevent them being able to use compatible cartridges. Whereas printer manufacturers make a profit on the sale of their branded ink and toner cartridges, this is not the case when it comes to them selling the actual printers.

Hp printer update firmware